Refund Policy
UNITED KINGDOM AND INTERNATIONAL RETURNS
We strive to do the best for the best customer experience and maximum customer satisfaction.
When you want to make a return, we want to do it in the easiest and fastest way.
We hope you like everything you order from us, but if something goes wrong, you have 14 days to send it back to us.
We ask that items be clean, unworn and with all tags on.
RETURN PROCESS
Repack the product.
Create a return request by logging into your account.
After you create your return request, send the package to us.
When we receive your returned product, you will receive an email to process the return.
RETURN TERMS
First of all, you must return the returned products under the conditions possible for resale.
The product must be unused and not damaged.
The product label must not be take off.
The product must not have been modified.
If there are product accessories, they must be sent in full.
It must be sent back with the invoice.
HOW TO RETURN?
1- Pack your return securely (in the original packaging if possible) and be sure to include the return form you filled out.
2- To send your return, deliver it to the cargo.
3- Return is totally free.
4- Wait for your Return Confirmation email that we will send when we process your return.Β
Please note, it may take up to 14 days for you to receive and complete your return.
Be sure to keep your receipt in the meantime, as the return is your responsibility until it reaches us.
If you have not received your return or refund confirmation from us, please contact us.